I just booked a one-way trip from Salt Lake City to Colorado Springs. The online booking went exceptionally smooth, and the price was very affordable. If the trip itself is as good an experience as the booking, I'll be super pleased with my purchase!
Date of experience : September 10, 2024
Reply from Greyhound Bus
Hi, Joseph. We're delighted to hear that everything was smooth in the purchase process. Thank you for choosing us. We hope to have the pleasure of serving you again soon. -LR
2 days agoI just traveled from Chicago to Lansing, MI. However, "peep this out", Greyhound does not either pickup or drop off anywhere in the city of Lansing and the city of Lansing is the largest municipality in this area/region. Instead, Greyhound drops you off at some truck stop in Grand Ledge. Greyhound you have got to do better.
Date of experience : September 08, 2024
Reply from Greyhound Bus
Hi, Jason. Thanks for taking the time to share your feedback. We'd definitely share this information with our team for their further review.-LR
Just try to improve the kind of people that you allowed to travel on the buses ,the traveling would be wonderful with greyhound buses lines if the passengers was screen better. Travel all the time on this trip,because l have anetiy flying so I can’t remember all the dates but at least twice a month.
Date of experience : August 16, 2024
Reply from Greyhound Bus
Hi, Clara. Thank you for taking a moment to provide your feedback. Look forward to welcoming you back on board soon. -LR
13 hours agoDriver's Customer service was adequate. However, please make a request of the Delaware State Highways to create a highway sign for "Mopar Drive". There were no highway signs for Mopar Drive whatsoever. There were also no signs for "Greyhound ". If it were not for the "Flixbus" who had a drop off earlier and who explained that our bus was about 15 minutes late, it would have been a missed appointment. Worst of all, for me, it was at 2:00 a.m.
Date of experience : September 10, 2024
Reply from Greyhound Bus
Hi, VA. We appreciate you taking the time to share your experience with us. Your concerns will be reviewed by our team to make sure this doesn't go unnoticed. We value your business and hope you consider allowing us another chance in the future. -LR
Read 2 more reviews about Greyhound Bus 2 days agoThe trip overall was fine but I'm removing one star because on the return trip, my booking number (only one hour and 16 minutes before my scheduled departure) was changed without my knowledge and without my request. The QR code listing my original seat was for some reason tied to the revised booking with my new seat. This caused a bit of an argument with the driver upon boarding. I ultimately sat in my original seat that I paid for since no one was seated there, but I don't understand how my booking (with a new booking number) and assigned seat could be changed without me changing it, and especially so soon before departure.
Date of experience : September 08, 2024
Reply from Greyhound Bus
Hi, Jon. Thanks for taking the time to provide your feedback. We will make sure to share this with our team for internal review and follow up. We appreciate your business, and hope you consider allowing us another chance in the future. -LR
