Katie Genter is a digital nomad who has traveled full time since June 2017. She writes and edits stories about points and miles, and loyalty programs, often letting her personal experiences color these stories.
Eric Rosen Director of travel contentTPG's director of travel content Eric Rosen has used points and miles to visit some of the world's most remote corners, including swimming with whale sharks off Western Australia's Ningaloo Coast, exploring the wilds of Botswana's Okavango Delta and tasting the high-altitude wines of Argentina's Mendoza region.
June 19, 2024 13 min read
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Some credit cards offer car rental insurance when you use your card to pay for a rental. The insurance covers the vehicle if you're in an accident or the car is stolen or damaged.
A small number of premium travel rewards credit cards even offer primary coverage, meaning you don't have to file with any other insurance first, but secondary coverage is much more common.
While most American Express credit cards don't automatically offer primary car rental coverage, most will allow you to purchase a Premium Car Rental Protection policy that provides primary coverage.
For a small fee, the optional Premium Car Rental Protection policy can be added to rentals booked using an eligible Amex card. We explore this optional coverage and let you know when it makes sense to enroll.
Most eligible American Express cards offer secondary car rental loss and damage insurance that covers you when an eligible rental car is damaged or stolen.
However, since the insurance is secondary, if something happens to your rental vehicle, you must file a claim with your primary insurer (such as your personal car or travel insurance) before submitting a claim to Amex.
This is less than ideal, as it can raise your insurance premiums. It can also be problematic if you have a high deductible on your primary policy, as it could leave you out of pocket for hundreds or even thousands of dollars.
That's why it's a good idea to try and obtain primary rental car insurance whenever possible.
If you carry an Amex card and are eligible for secondary insurance, beware that some vehicles are excluded from coverage. These include:
Daily Newsletter Reward your inbox with the TPG Daily newsletter Join over 700,000 readers for breaking news, in-depth guides and exclusive deals from TPG’s expertsAdditionally, any rental vehicle rented in Australia, Italy, New Zealand or any country on the Office of Foreign Assets Control sanctioned country list is excluded.
If you want to know whether a particular American Express card provides secondary coverage, the Amex website displays policies for all cards that include this coverage.
Different cards provide different levels of coverage, so be sure to check the policy for your particular card.
American Express Premium Car Rental Protection offers primary insurance coverage for damage to or theft of your rental vehicle. It applies to a wide range of rental car types, including luxury vehicles, pickup trucks and SUVs.
The coverage, good for up to 42 consecutive days, can be used to insure rental cars in most countries worldwide, with a few exceptions.
As mentioned, most American Express cards — even those that don't include secondary coverage on rental cars — allow you to purchase this primary coverage at a reasonable flat cost per rental.
Primary coverage means you don't have to file with any other insurance provider before filing with American Express. Enrollment is required for select benefits.
Remember, though, the included secondary car rental policies differ across American Express cards, so yours might not be exactly like another Amex offering.
Even with Premium Car Rental Protection, rentals longer than 42 consecutive days (30 consecutive days for Washington state residents), as well as the following rental types, are excluded:
Additionally, you won't be covered for:
And benefits will not be paid if the loss for which coverage is sought was contributed to or caused by any of the following:
Most American Express cards can be enrolled in the Premium Car Rental Protection program.
However, corporate cards (which are different from business credit cards) and card accounts issued by a third-party bank partner of American Express are typically not eligible.
Additionally, eligibility may vary by your state of residence and the enrollment status of other card accounts you previously opened.
To enroll, visit the American Express Premium Car Rental Protection page and click "Enroll Now." You'll need to log into your American Express account, select the card you want to enroll, choose the plan you'd like and review the program's terms and conditions.
You can enroll cards online for which you are the primary cardholder, but you must call 1-866-518-0259 to enroll authorized user cards.
You won't be charged anything until you use an enrolled card to rent a car, at which point the premium will automatically be posted to your account. You'll remain enrolled until you explicitly terminate your enrollment.
So, if coverage isn't necessary for a specific car rental reservation, terminate your enrollment before the rental by calling the same number as above (1-866-518-0259) or the number on the back of your card.
If you don't cancel, you'll continue to be charged for coverage each time you rent a vehicle using an enrolled card.
Although the American Express Premium Car Rental Protection policy isn't expensive, it's usually better to use a card that automatically provides primary car rental protection when you use that card to pay for a rental.
However, there are some reasons why you might want to use an American Express card and enroll in the Premium Car Rental Protection program instead:
If something does go wrong while you're on the road, here's what you need to do to take advantage of American Express Premium Car Rental Protection.
Your first step should be to report any damage to your rental car — including vandalism, theft or an accident — to the appropriate law enforcement agency as soon as reasonably possible.
Next, call your rental agency to inform them of what has happened, that you have notified the authorities and that you will be filing a claim through American Express.
Then, call the number on the back of your enrolled card to report the incident and begin the claims process.
You'll be sent a claim form if required. This form and all other requested documentation must be returned to the Premium Car Rental Protection Claims Unit within 60 days following the date of the damage or theft.
Coverage may be denied if the required documentation is not received within 60 days of the date of loss — except for documentation that has not been furnished for reasons beyond your control.
Required documentation may consist of but is not limited to:
If your claim is approved, it will be payable to the cardmember or rental agency, depending on the circumstances and coverage.
The American Express Premium Car Rental Protection policy provides cardmembers with a solid option for insuring their rented vehicle.
Competing travel cards from brands such as Chase include primary car rental insurance by simply using the credit card to pay for the rental.
However, note that the third-party insurance provider that Chase and some other issuers, such as Capital One, use has a poor reputation for accepting claims.
If you don't have a card that provides primary auto rental coverage in your wallet, then the American Express Premium Car Rental Protection policy can be a great choice for a reasonable fee.
It's also a good option if you're booking a longer rental or vehicle that's otherwise difficult to insure, such as a pickup truck, van or SUV.
If you're a frequent traveler, having a credit card that offers car rental insurance can be worthwhile. However, most credit cards only offer secondary car rental loss and damage insurance, so you must first file a claim with your primary insurer if your rental car is damaged or stolen.
If you have an eligible card, the primary coverage offered with Amex's Premium Car Rental Protection can provide some additional peace of mind.
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Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.
